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Outlier Solutions
Employee Experience (EX) and Customer Experience (CX) are at the heart of everything I do!
Okay look, I get it. Hardly original, right?
Everyone says the same and sometimes you need that niche product or service that's easy to digest.
The reality is that each organisation's needs are unique in their own way and should be treated as such.
By understanding you, your people, the culture, your challenges and your strategy first, together we can then select and shape the right solution for you.
Some of these aren't revolutionary, they don't need to be. Sometimes less is more, which is why ready to roll "off-the shelf" solutions are available, tailored to suit you and your needs. Others however, are built from the ground up. Working closely with you to create and tackle the complexities that no ready made solution can solve.
At the centre of all this are three key areas:
Leadership, Stakeholder Engagement and Team Dynamics
The Outlier Skinny
(three solutions)
I
LEADERSHIP 102
Accelerating Leaders to the next level for industry leading success
Developing leaders beyond the basics to coach, inspire and lead with authenticity. Building resilience to face challenges head on, while enabling them to motivate themselves and their teams to thrive in today's dynamic environments.
II
STAKEHOLDER ENGAGEMENT
Connecting CFRs & stakeholders for true partnership working
Transforming Customer Facing Roles into trusted advisors by equipping them with the skills needed to connect authentically, influence effectively and foster meaningful partnerships with stakeholders that feel genuine for both sides.
III
TEAM DYNAMICS
Equipping Teams & Departments to move beyond siloed working
Enabling your teams to break down internal silos and collaborate effectively, either internally with each other or across departments, fostering genuine connections, strategic cultural alignment and psychological safety.
From each of these III core areas, there are dozens of other learning solutions that splinter off, some of which are listed in the Outlier Index below. All of these we design and shape around your needs, ensuring your tailored solution is impactful, meaningful and built to last.
The Outlier Index
(the splinter solutions)
+ Re-designing Learning & Development strategies to support your L&D functions via Train the Trainer solutions for real EX that lasts
+ Elevating Medical Teams by developing them into trusted advisors who partner with HCPs and bring true connection along with scientific value
+ Challenging Brand Teams to rethink their CX strategy, enabling real growth and true partnership working
+ Innovate Employee development by building Capability & Competency Frameworks. Ensuring your top talent not only want to stay, but grow and embed themselves further into the organisation
+ Up skilling newly promoted first line managers to master the fundamental basics in their new role. Giving them confidence to lead with authority to unlock their teams potential whilst navigating their own development journey
+ Decoding Training Needs Analysis produced by third-party agencies. Translating them into actionable learning programmes that are relevant, scalable and cost-effective
+ Bringing to life your Selling & Engagement Skills Models, by balancing structure with authenticity. Helping customer facing roles build meaningful, trust based relationships with their Stakeholders
+ Equipping Leaders & Managers with practical coaching guides, feedback techniques and situational leadership skills to unlock their teams potential
+ Strengthening Account Manager & Market Access Capabilities. Embedding Productivity & Prioritisation Skills so individuals focus energy where it matters most, turning time and effort into measurable impact
+ Building and embedding high performing Cultures throughout your organisation. Ensuring your company Values are lived beyond cycle meetings, intranets and company branded materials
Find out more about any of the above by reaching out at: info@outlierlearning.co.uk
Training that clicks | Learning that sticks
You want more? Seriously! Okay No problem.
Let's jump on a call and we'll talk through our full Capability suite.
You Can't wait and want it now? You sure? Okay here it is, good luck...
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